{"id":10861,"date":"2025-08-11T14:34:50","date_gmt":"2025-08-11T17:34:50","guid":{"rendered":"https:\/\/fenati.org.br\/?p=10861"},"modified":"2025-08-11T16:36:47","modified_gmt":"2025-08-11T19:36:47","slug":"grandes-empresas-autenticar-ligacoes-90-dias-anatel","status":"publish","type":"post","link":"https:\/\/homolog.fenati.org.br\/en\/grandes-empresas-autenticar-ligacoes-90-dias-anatel\/","title":{"rendered":"Grandes empresas ter\u00e3o que autenticar liga\u00e7\u00f5es em at\u00e9 90 dias, determina Anatel"},"content":{"rendered":"

Anatel –<\/strong> A Ag\u00eancia Nacional de Telecomunica\u00e7\u00f5es (Anatel)<\/a> aprovou novas regras para conter pr\u00e1ticas abusivas em liga\u00e7\u00f5es telef\u00f4nicas em massa. A decis\u00e3o, tomada pelo Conselho Diretor na \u00faltima quinta-feira (07), exige que contratantes de servi\u00e7os de telefonia que realizem mais de 500 mil chamadas por m\u00eas adotem, em at\u00e9 90 dias, o processo obrigat\u00f3rio de autentica\u00e7\u00e3o das liga\u00e7\u00f5es.<\/p>\n

A medida integra o servi\u00e7o Origem Verificada, que passa a atuar em duas frentes: identifica\u00e7\u00e3o opcional para que o consumidor saiba quem est\u00e1 ligando e autentica\u00e7\u00e3o compuls\u00f3ria para grandes chamadores, permitindo \u00e0 Anatel monitorar, em tempo real, a origem das chamadas e agir de forma mais precisa contra irregularidades.<\/p>\n

LEIA: IA impulsiona automa\u00e7\u00e3o e cria novas oportunidades no Brasil<\/strong><\/a><\/p>\n

Segundo o conselheiro Vicente Aquino, relator do processo, a tecnologia ser\u00e1 usada \u201cem favor do consumidor\u201d, ajudando tanto na identifica\u00e7\u00e3o de liga\u00e7\u00f5es de interesse quanto no controle de abusos.<\/p>\n

O plano da ag\u00eancia prev\u00ea que a autentica\u00e7\u00e3o seja universal em toda a rede no prazo de tr\u00eas anos, conforme o novo Regulamento Geral de Servi\u00e7os de Telecomunica\u00e7\u00f5es. Tamb\u00e9m ser\u00e1 elaborado um plano de a\u00e7\u00e3o para garantir rastreabilidade, seguran\u00e7a, prote\u00e7\u00e3o ao consumidor e responsabiliza\u00e7\u00e3o de todos os agentes da cadeia de envio de mensagens.<\/p>\n

Com as novas regras, a Anatel refor\u00e7a o compromisso de oferecer um ambiente de telecomunica\u00e7\u00f5es mais seguro, transparente e confi\u00e1vel para a popula\u00e7\u00e3o.<\/p>\n

(Com informa\u00e7\u00f5es p\u00fablicas governamentais)<\/strong><\/em>
\n(Foto: Reprodu\u00e7\u00e3o\/Freepik\/Drobotdean)<\/strong><\/em><\/p>","protected":false},"excerpt":{"rendered":"

Medida busca aumentar a seguran\u00e7a e transpar\u00eancia nas chamadas telef\u00f4nicas em massa, facilitando o combate a fraudes e abusos no setor de telecomunica\u00e7\u00f5es<\/p>","protected":false},"author":6,"featured_media":10862,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42],"tags":[13],"class_list":["post-10861","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-sindical"],"yoast_head":"\nGrandes empresas ter\u00e3o que autenticar liga\u00e7\u00f5es em at\u00e9 90 dias, determina Anatel - FENATI<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Grandes empresas ter\u00e3o que autenticar liga\u00e7\u00f5es em at\u00e9 90 dias, determina Anatel - 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